Every conversation, one inbox. Reply across channels without losing student context.
The real Consularly omnichannel workflow for Facebook, Instagram, WhatsApp and website inquiries.
Omnichannel Inbox
Facebook, Instagram & WhatsApp
Are you accepting new students?
Can you tell me about courses in Australia?
I uploaded my IELTS result.
New website inquiry
Aarav Rana
Facebook inquiryOne queue for every channel.
Messages arrive in one ordered workspace with source, unread state and conversation history intact.
Context before the reply.
Counselors can see who they are speaking to and continue the conversation without switching tools.